Questions, answered.

It is a unique QR contact tag for your car. Someone can scan it with a phone camera to send you a private note without seeing your phone number.

No. A phone camera opens the CarLink ID contact page; the visitor does not need an account or app to send a note.

No. CarLink routes the contact through its private inbox so your number is not displayed to the visitor.

Conversation-linked notes and replies are scheduled for deletion 30 days after the conversation’s last activity. An owner can delete a conversation sooner. See the Privacy Policy for details about other records.

They can choose a reason, such as lights left on or a parking issue, and optionally add a short note. If chat is available, the conversation stays linked to that CarLink ID.

Yes. Owners can switch each ID’s contact availability independently. Turning one off does not switch off your other CarLink IDs.

For an active Plus CarLink ID, the owner can see recent scan times and counts. CarLink uses a masked network address and a per-ID pseudonymous identifier to group activity and support abuse controls. This does not identify a person or show precise location.

No. A scanner can send a note without enabling notifications. They may optionally enable reply alerts to hear when the owner responds. Owners have a separate setup: each CarLink ID needs at least one connected, verified owner device to accept visitor notes.

No. CarLink is for everyday car-contact situations, not emergencies. Contact local emergency services directly when someone is in immediate danger.